Access and Equity Policy
The purpose of this policy is to ensure that all prospective and current learners are treated fairly and equitably and are provided with equal opportunity to access, participate in, and successfully complete education and training services.
This policy reflects Easy HR’s commitment to inclusive, non‑discriminatory practices that recognise and respond to the diverse needs of learners.
Easy HR is committed to providing training and assessment services that are accessible, inclusive, and free from discrimination.
Easy HR aims to identify and reduce barriers to participation and achievement for individuals whose personal circumstances may affect their access to vocational education and training.
Access and equity principles are embedded across learner recruitment, enrolment, training delivery, assessment, learner support, and complaints handling.
This policy applies to:
- All prospective and current learners
- All staff, contractors, trainers, assessors, and third‑party partners
- All training and assessment activities conducted by or on behalf of the RTO
PRINCIPLES
The RTO is guided by the following principles:
- Fairness – All learners are treated with dignity and respect
- Inclusivity – Diversity is recognised and valued
- Transparency – Entry requirements and learner obligations are clearly communicated
- Responsiveness – Learner support needs are identified early and addressed appropriately
- Consistency – Policies and procedures are applied consistently across all learners
STRATEGIES
The RTO will:
- Provide clear, accurate, and accessible pre‑enrolment information
- Ensure entry requirements are based on training package or regulatory requirements only
- Use inclusive recruitment and enrolment practices
- Identify learner needs through enrolment processes, including language, literacy, numeracy, and digital (LLND) considerations
- Offer reasonable adjustments where appropriate
- Ensure learning resources and environments are accessible, including online delivery where applicable
LEARNER SUPPORT
Support may include, but is not limited to:
- Additional learning or assessment support
- Modified assessment methods
- Flexible delivery or assessment arrangements
Support strategies are determined on a case‑by‑case basis in consultation with the learner.
ROLES AND RESPONSIBILITIES
Chief Executive Officer / RTO Manager
- Ensure organisational commitment to access and equity
- Allocate resources to support inclusive practices
Trainers and Assessors
- Implement inclusive teaching and assessment practices
- Identify and report learner support needs
- Apply reasonable adjustments where approved
Administration and Student Services Staff
- Provide accessible information and support
- Maintain confidentiality of learner information
Learners
- Disclose support needs where appropriate, prior to enrolment
- Engage respectfully with staff and other learners
COMPLAINTS AND APPEALS
Learners who believe they have been treated unfairly or discriminated against may lodge a complaint or appeal in accordance with the RTO’s Complaints and Appeals Policy. All complaints will be handled confidentially and without victimisation.
REFERENCES
- National Vocational Education and Training Regulator Act 2011
- Standards for Registered Training Organisations (RTOs) 2025
- Disability Discrimination Act 1992
- Age Discrimination Act 2004
- Sex Discrimination Act 1984
- Racial Discrimination Act 1975
- Australian Human Rights Commission Act 1986
- Relevant state and territory anti‑discrimination legislation