Providing feedback to staff about their performance, be that positive or negative is what the performance management process is all about. The feedback provided to staff needs to:
Be direct and clear - don’t’ leave the employee wondering what you are talking about
Be base the on actual facts and examples provided – especially if in regards to something negative
Be actionable if negative – the staff member needs to know what they can do to improve
Remember that providing feedback to staff about their performance should not just be limited to the annual performance review.
Continuous feedback throughout the year (especially if poor performance is an issue) can assist with mitigating larger problems later due to that employee’s poor performance.