Root Cause Analysis (RCA) is a structured process used to identify the underlying reason why a problem occurred, rather than just addressing its symptoms.
This involves identifying the root cause of a problem, rather than just addressing the symptoms or surface level issues.
Root cause analysis aims to identify the underlying reasons for a problem, so that effective and lasting solutions can be implemented to prevent it from occurring again in the future.
This method is commonly used in quality management, engineering, and incident investigation.